At Frontier Group, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when using our mobile app, which is designed solely for conducting surveys on behalf of Frontier Group and its clients. By using the app, you agree to the collection and use of your information as outlined in this policy.
When you download and use our app, we may collect certain personal information necessary for conducting surveys. This information may include your name, email address, phone number, survey responses, as well as data about your device such as hardware model, operating system version, and unique device identifiers. We also collect usage data, which helps us understand how the app is used, including interaction details and features accessed.
We use the data we collect for several purposes. Primarily, the information is used to conduct and manage surveys for Frontier Group and its clients. It also helps us improve the app's functionality and deliver a better user experience. Additionally, we may generate anonymized reports and insights from survey results. We maintain communication with users regarding surveys, such as providing notifications and updates. Rest assured, your personal data will not be shared with third parties for marketing purposes.
We share your personal information only with relevant parties. This includes Frontier Group for managing and analyzing survey data, and clients of Frontier Group may receive anonymized survey results. In some cases, we may engage third-party service providers to assist with the app's operation or data processing. However, your data will only be shared with these providers to the extent necessary for these purposes. We do not sell or trade your personal data with any third parties.
We are committed to protecting your personal information and have implemented secure protocols for data transmission and storage. We also take appropriate security measures to prevent unauthorized access, alteration, or disclosure of your information. However, please be aware that no method of electronic transmission or storage is completely secure, and while we strive to protect your data, we cannot guarantee absolute security.
As a user of our app, you have the right to request access to the personal data we hold about you. You may also ask us to correct any inaccuracies or incomplete information, request the deletion of your personal data under certain circumstances, or request that we limit the processing of your data in specific situations. To exercise these rights, please contact us using the information provided at the end of this policy.
The app may integrate with third-party services that have their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with, as we are not responsible for their privacy practices.
This privacy policy may be updated from time to time to reflect changes in our data practices or legal requirements. When updates are made, the revised policy will be posted on this page, and we will notify users of any significant changes. We encourage you to review the policy periodically to stay informed about how we protect your information.
Please be aware that while using the app, you are not permitted to copy, modify, or attempt to extract the source code of the app. You also may not translate the app or create derivative works. All intellectual property rights, including copyrights, database rights, and trademarks, belong to Frontier Apps and Frontier Group, or to their respective owners.
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at fajar@frontierapps.co.id.
By using the app, you acknowledge that you have read and understood this Privacy Policy.